Get back into your account
Preview
Who are you?
To recover your account, begin by entering your email address or username and the characters in the picture or audio below.
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Example: user@contoso.onmicrosoft.com or user@contoso.com
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Please type your email address in the format user@contoso.onmicrosoft.com or user@contoso.com
Please type your email address in the format user@contoso.onmicrosoft.com or user@contoso.com
Microsoft Accounts or personal email addresses don't work here. Make sure that you enter your work or school account (e.g. user@contoso.com). If you want to reset a Microsoft Account password, click here.
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Enter the characters in the picture or the words in the audio.
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